To be one of the best service providers in medical transcription, medical data and revenue cycle management services.
To service our clients with utmost sincerity and continuously delight our customers by surpassing their expectations both in terms of quality and turnaround time for their medical data management needs.
S1 Transcription is owned by a physician group and is managed by transcription industry veterans with over 25 years of experience.
The core management team of S1 Transcription has been servicing the transcription industry for the last 25 years to the satisfaction of our clients.
This combination has allowed us to have a better understanding of dynamics of the ever changing healthcare environment and we are all set to make a difference in the way you have experienced the healthcare data management services.
We delight our customers by providing medical transcription service (s) that is unsurpassed in quality and always delivered within agreed time-frame.
Turnaround Time: We guarantee delivery of your completed medical transcriptions within 24 hours from the time of uploading the file onto our internet servers. Stat reports will be returned in 4-12 hours from the time of uploading the dictations.
Quality Service: S1 Transcription is based on the premise of providing consistent and quality service to all of our clients, at all times. Our commitment to provide quality medical transcription work and client satisfaction is our top priority. Our medical transcriptionists and management staff take pride in our reputation for prompt and accurate transcription service. Medical transcriptionists and editors at S1 Transcription are supported by the CQM (Continuous Quality Management) team.
Quality Assurance: The quality assurance process includes both concurrent review (as the document is being completed) as well as random retrospective review. Each MT employed by S1 is reviewed and scored monthly for continuous improvement and ongoing education. All accounts are reviewed no less than quarterly with results reported to the customer. Random QA audits are also completed at the request of the customer for specific analysis.
Customer Support: We can be reached by phone 24 hours a day. We can also be reached on e-mail and fax.
Expert Staff: All transcriptionists on our payroll are 3+ years experienced and we encourage our staff to strive for professional certifications and reward them for being certified.
Confidentiality: Adherence to all HIPAA regulations agreements is the expectation with each provider site. All employees receive continuous training, annually signing a confidentiality agreement after undergoing refresher training and retesting to ensure ongoing HIPAA compliance.
Free Trial: We provide prospective clients the advantage of trying our medical transcription service for a week's time before signing up with us.
Technology: From initial inquiry, S1 Transcription endeavors to partner with its customers by understanding their documentation requirements, completing a needs assessment survey. Upon discovery and evaluation, a workable solution is crafted that leverages customer assets and workflow to present options and solutions for consideration with the goal of quality documentation, system reliability, prompt turnaround time (TAT), and affordability.